About this notice
Tayyab Dental Clinic, Lahore, Pakistan, respects the privacy of visitors, patients and families. This notice explains how we use information collected through our website and appointment requests, and how to contact us about it. Last updated: 3 November 2026. Our clinic address is H78Q+3HM, Ansari Road, Sanda Road, near Meat Ex Marquee, Islampura, Lahore, 54000.
Information you provide
When you send an appointment request, we collect your name and phone number, optional email address, treatment interest, preferred date and morning or evening session, whether you are a new or existing patient, any optional referral source, and the message you choose to send. We also record your permission to be contacted, the submission time, the page used, a request reference and staff follow-up notes. Please share only what is needed to arrange your visit. Do not send CNIC copies, payment-card details, medical reports or detailed sensitive health information through the general booking form.
How we use your information
We use these details to respond to your enquiry, call you about your request, discuss an available appointment, identify the correct patient record and manage reception follow-up. Authorized staff review your details before linking or creating a patient record. If an appointment is arranged, the request may be linked to your patient and appointment records. Submitting the form does not reserve a slot: reception must call and confirm the exact time. Permission to contact you about a request is not consent to dental treatment or unrelated marketing.
Patient confidentiality in Pakistan
Patient information is handled with regard to applicable Pakistani law and the professional confidentiality and informed-consent obligations of registered dental practitioners. Access to appointment and clinical information is limited to people with an appropriate care or operational need. Clinical records and treatment consent are handled separately from the public website form. We do not publish identifiable patient stories, photographs or clinical material without appropriate permission.
Who can access or receive information
Authorized reception staff, treating clinicians and other appropriately authorized clinic staff may access information needed for their duties. Authorized technical support or hosting providers may need limited access to operate, secure or support the service. Information may also be disclosed with your permission, where Pakistani law or a lawful order requires it, or where a disclosure is permitted for a legitimate care or safety reason. We do not sell your personal information or use appointment requests for unrelated advertising.
Cookies and technical information
The website uses essential session and security cookies to support forms, staff sign-in and protection against invalid requests. Technical logs may include an IP address, browser or device information, requested pages and error details. The booking service also uses a hashed network identifier to limit repeated submissions. These functions support operation and security. The current website does not include advertising trackers or third-party analytics. You can manage cookies in your browser, but blocking essential cookies may prevent forms or sign-in from working.
External links and communications
If you open Google Maps, WhatsApp or another external link, that service processes information under its own privacy terms and may receive technical information such as your IP address. Please avoid sending unnecessary sensitive details through external messaging services. The website provides an on-screen request reference; it does not automatically send email, SMS or WhatsApp confirmation. Reception normally follows up by phone.
Storage, security and retention
We use staff access controls and encrypted recovery backups to help protect clinic information. Information may be held on clinic systems and on the hosting or support infrastructure used to provide the website. We do not promise that every service stores data only within Pakistan. Appointment requests are not automatically erased after a visit. We retain information as needed for arranging care, patient records, follow-up, complaints, security and applicable legal or professional obligations. Historical records and backup copies may need to be retained separately. Contact the clinic to ask about retention or request a review of information no longer needed.
Your choices and requests
You may ask the clinic to explain what information it holds about you, correct inaccurate contact details, review an appointment request, stop further appointment-related follow-up or consider removal of information where appropriate. We may need to verify your identity before providing or changing records. Withdrawing permission for future contact does not automatically erase existing patient records, completed care records or information that must be retained. To make a request, call 03024507881 or speak to reception at the clinic. Please do not post personal health information in public comments.
Children and family members
A parent or guardian should arrange a website request for a child and provide an appropriate adult contact number. If you book for another person, make sure you are authorized to provide their details. Family members can share a phone number, but this does not mean their patient records should be merged. Tell reception who the appointment is for and who may receive follow-up calls.
Questions, concerns and updates
For privacy questions or concerns, contact Tayyab Dental Clinic on 03024507881 or visit reception at H78Q+3HM, Ansari Road, Sanda Road, near Meat Ex Marquee, Islampura, Lahore, 54000. Ask for the person responsible for patient information and explain the concern without sharing more sensitive information than necessary. We will review the concern and explain the available next steps. Concerns about a registered practitioner's professional conduct can also be raised through the relevant Pakistan Medical and Dental Council channels. We may update this notice when our services or information-handling practices change; the updated date will be shown here.